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Sync data between Glooko and Sahha

iOS

Your iOS app users will need to perform a one-time connection between Garmin and Apple Health on their iOS device.

Connecting to Apple Health

How Do I Enable or Disable Sharing With Apple Health?

To enable or disable sharing data from Garmin Connect to Apple Health, follow the instructions below.

  1. Open the Apple Health app.

  2. Select Summary (bottom left).

  3. Select your Profile Picture (top right).

  4. Select Apps under Privacy.

  5. Select the Connect app.

  6. Toggle Categories on or off.

Once sharing is enabled, the Health app will only display previously recorded data from up to two weeks prior to the sharing being enabled.

How Is Data Transferred From Garmin Connect to Apple Health?

Once Garmin Connect sharing is enabled in Apple Health, data will begin syncing to the Apple Health app after each successful device sync with the Garmin Connect app. Data will only be sent to Apple Health while the Garmin Connect app is open in the foreground. If the app is closed or sent to the background, the transfer of data to Apple Health will not complete until a successful sync of the device while the Garmin Connect app is open.

Troubleshooting

I Have Enabled Data from Garmin Connect to Be Shared but It Is Not Appearing in the Apple Health App

Apple Health can allow multiple sources to update your health data. When multiple sources are available, only one data source will be chosen based on the priority order listed in the Apple Health app. If you notice that your Garmin Connect data is not appearing in Apple Health but you have enabled sharing, you may need to update the priority of data sources so that Garmin Connect is first priority. For instructions refer to this Apple Support article: Prioritize data sources in Apple Health.

Your iOS app users will need to perform a one-time connection between Glooko and Apple Health on their iOS device.

Once the user has completed this process, the Sahha SDK will be able to collect the synced Glooko health data directly from Apple Health without any further effort from the user.

Connecting to Apple Health

Follow these steps:

  1. Tap the Silhouette (menu) icon in the top right

  2. Tap Devices

  3. Tap Apple Health Settings.

  4. Tap the Open Apple Health button.

  5. When the Apple Health app opens:

  • Tap Turn All Categories On or tap to toggle on syncing for only the data types you would like to sync.

  • NOTE: Glooko does not currently sync carbohydrates data from Apple Health.

  1. Tap Allow at the top-right of the screen to allow Glooko to access your data.

You will be routed back to the Apple Health Settings screen. In the Shared Data Types section, the data types will display a status of "Enabled" or "Disabled" based on your selections in the Apple Health app.

It may take 10-30 minutes before your data initially appears in your account, then your data will begin syncing automatically.


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